1. Introduction and Acceptance

Welcome to maddoxnutrition.co, the website of Maddox Nutrition LLC ('we,' 'us,' 'our'). By visiting or using this website, you ('you' or 'user') agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website.

We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

2. Who May Use This Website

This website is intended for individuals 18 years of age or older. By using this website, you represent that you are at least 18 years old. If you are accessing the website on behalf of a minor, you confirm that you have the legal authority to do so and agree to these terms on their behalf.

3. Informational Purposes Only

The content on this website, including blog posts, articles, podcasts, handouts, downloadable resources, and any other materials, is provided for general informational and educational purposes only. It is not intended to be, and should not be relied upon as, individualized medical, nutritional, dietary, or health advice. 

Information provided on this website may not be appropriate for every individual, medical condition, or circumstance. We do not guarantee any specific health, nutrition, or treatment outcomes from the use of information contained on this website.

Always consult a qualified healthcare provider before making changes to your diet, supplement regimen, or health practices. Maddox Nutrition LLC is not responsible for any health decisions you make based on information found on this website.

4. No Provider-Client Relationship

Viewing this website, reading its content, or contacting us through the website does not create a dietitian-client, provider-client, or any other professional relationship between you and Maddox Nutrition LLC or any of its practitioners.

A professional relationship is established only through a formal intake process, completion of required forms, and explicit written agreement with our practice policies.

4A. Privacy and Website Communications

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information submitted through our website. Any information submitted through our public contact form should not include sensitive health information. For appointment scheduling, client intake, and other protected health information, please use our secure EMR or other designated HIPAA-secure systems.

You acknowledge that email, website contact forms, and other public-facing web communications may not be secure or encrypted and should not be used to transmit protected health information, urgent medical concerns, or other sensitive information. Communications sent through these channels are not a substitute for our HIPAA-secure systems, client portal, or other designated secure methods of communication.

5. Not a Substitute for Emergency Care

⚠ IMPORTANT: This website is not designed for emergency communications. If you are experiencing a medical emergency, please call 911 or proceed to the nearest emergency room immediately. Do not use our website or contact form for urgent health needs.

6. Acceptable Use

When using this website, you agree to the following, including but not limited to:

• Use the website only for lawful purposes

• Provide accurate information if you contact us through the website

• Refrain from attempting to hack, disrupt, or damage the website or its infrastructure

• Refrain from uploading or transmitting harmful, offensive, or unlawful content

• Not misrepresent your identity or affiliation

• Not use the website to solicit or advertise products or services without our permission

We reserve the right to suspend, restrict, or terminate access to the website for any user who violates these Terms and Conditions or otherwise engages in conduct we believe is harmful to the website, our business, or other users.

6A. Third-Party Links and Services

This website may contain links to third-party websites, services, or platforms, including our EMR, payment processor, scheduling tools, and other integrated services. We do not control and are not responsible for the content, privacy practices, availability, or security of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

6B. Suspension or Termination of Access

We may, at our sole discretion and without prior notice, suspend, restrict, or terminate your access to all or part of this website if we believe you have violated these Terms and Conditions, applicable law, or the rights of any other person or entity.

7. Scheduling, Cancellations, and No-Shows

Appointment scheduling, client intake, and related communications are managed through our secure EMR system or other designated HIPAA-secure tools. By scheduling an appointment, you agree to the following:

Cancellations

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. This allows us to offer the time to another client since your session time was reserved exclusively for you.

Late Cancellations and No-Shows

Late cancellations and no-shows may be subject to fees as disclosed in our client policies and scheduling materials. This fee is not covered by insurance and will be charged to the payment method on file.

Telehealth Appointments

For virtual appointments, please ensure you are in a private, stable-connection environment at the time of your session. If you experience technical difficulties, please contact us as soon as possible.

8. Payment Terms

Fees for services are disclosed prior to scheduling. Payment is processed through Stripe, our secure payment processor, integrated within our EMR system. By providing payment information, you authorize us to charge the agreed-upon fees for services rendered.

Maddox Nutrition LLC may participate with various insurance plans and networks. Participation, eligibility, and coverage are subject to change. Current insurance information will be provided during scheduling or intake.

We also welcome private pay clients.

For clients using out-of-network benefits, superbills may be provided upon request for possible reimbursement through your insurance provider. Please note that reimbursement is not guaranteed and depends on your individual insurance plan and benefits.

Clients are responsible for understanding fees, insurance coverage, copays, deductibles, coinsurance amounts, and payment obligations prior to services.

If you have questions about fees, billing, or insurance, please send an email to liesel@maddoxnutrition.co or call us at: 719-445-9573.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, blog posts, podcasts, downloadable handouts, and other materials, is the property of Maddox Nutrition LLC or its content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You may:

• View and download content for your own personal, non-commercial use

• Share links to our content with appropriate attribution

You may not:

• Reproduce, republish, distribute, or sell our content without our prior written permission

• Modify or create derivative works from our content without permission

• Remove copyright notices or attributions from our materials
  

To request permission to use our content, please contact us at liesel@maddoxnutrition.co. 

10. Telehealth Disclaimer

Maddox Nutrition LLC offers virtual nutrition counseling services. Telehealth services are subject to applicable state laws and regulations. Appointment scheduling, client intake, and related communications are managed through our secure EMR system or other designated HIPAA-secure tools. If you use our telehealth services, you acknowledge and agree that:

• Technology failures may occasionally disrupt sessions, and we will make reasonable efforts to reschedule

• You are responsible for maintaining a private, appropriate environment during telehealth sessions

• Telehealth services are subject to all other terms in your client agreement with our practice

Telehealth services may not be appropriate for every situation and may be limited by applicable state licensure laws and regulations.

11. Disclaimer of Warranties

This website and its content are provided 'as is' and 'as available'. We do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components. We make no guarantee regarding the accuracy, completeness, or timeliness of any content on this website.

12. Limitation of Liability

To the fullest extent permitted by law, Maddox Nutrition LLC and its providers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or reliance on website content.

Your use of the website is at your own risk.

Maddox Nutrition LLC shall not be liable for delays or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, internet outages, governmental actions, pandemics, labor disputes, or failures of third-party service providers.

13. Indemnification

You agree to indemnify, defend, and hold harmless Maddox Nutrition LLC, its owners, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms and Conditions or your misuse of the website.

14. Governing Law and Venue

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms or your use of this website shall be resolved in the state or federal courts located in El Paso County, Colorado.

14A. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

14B. Survival

Any provisions that by their nature should survive termination or expiration of these Terms and Conditions, including intellectual property, disclaimers, limitations of liability, indemnity, and governing law provisions, will continue to apply after your use of the website ends.

15. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes become effective upon posting to the website. Continued use of the website after updates constitutes acceptance of the revised terms.

16. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: liesel@maddoxnutrition.co 

Business: Maddox Nutrition LLC

Location: Colorado Springs, CO

Website: maddoxnutrition.co 

© 2026 Maddox Nutrition LLC. All rights reserved.